Automotive Service Advisor — Growth & Customer Impact

Findlay Toyota; Prescott (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Great working environment

Paid Training

Medical

Dental and Vision insurance

401K

Job summary

Findlay Toyota in Prescott, AZ is seeking team members to deliver outstanding customer service in a fast-growing automotive group. The role focuses on greeting customers, collecting information, and clearly reporting vehicle symptoms and service needs to customers.

We offer a great working environment, paid training, medical, dental and vision insurance, and a 401K. Ideal candidates show integrity, high energy, and a commitment to a long-term career with a growing organization.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience.
• Above average energy level.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow up time.
• Monitor the progress of each vehicle through the day, and updating customers frequently.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication skills

Energy

Integrity

Job description

Findlay Toyota in Prescott, AZ is seeking team members to deliver outstanding customer service in a fast-growing automotive group. The role focuses on greeting customers, collecting information, and clearly reporting vehicle symptoms and service needs to customers.

We offer a great working environment, paid training, medical, dental and vision insurance, and a 401K. Ideal candidates show integrity, high energy, and a commitment to a long-term career with a growing organization.