Automotive Service Advisor | Up to $110k | M–F

Promotive; Kansas City (MO); Sur place; USD 65 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health insurance after 90 days

401(k) with company match

PTO after 90 days

Paid holidays

Training programs

ASE reimbursement

Résumé du poste

MD Auto Repair in Kansas City, MO is seeking an experienced Automotive Service Advisor. The role offers a $65,000 base salary plus gross-profit-based compensation, with total earnings potential of $80,000–$110,000 per year. You will welcome customers, prepare estimates, order parts, and coordinate with technicians to deliver quality service.

The position emphasizes customer relationships, sales performance, and accurate repair guidance in a busy shop environment with a supportive team.

Qualifications

• Strong professional automotive service advising experience.
• Proven sales ability and customer relationship skills.
• Experience preparing estimates and ordering parts.
• Ability to maintain and improve average repair order.
• Strong computer, phone, communication, and organizational skills.
• Ability to manage priorities in a fast-paced repair shop.
• Tekmetric experience preferred; sales training or coaching experience is a plus.

Responsabilités

• Welcome customers, understand their concerns, and build lasting relationships.
• Prepare accurate estimates and clearly explain recommended repairs and maintenance.
• Order parts and coordinate with technicians to keep repairs moving.
• Keep customers informed, obtain repair authorizations, and follow up throughout the service process.
• Maintain strong sales performance and average repair order through clear, customer-focused recommendations.
• Keep repair orders organized and updated in Tekmetric.

Connaissances

Automotive service advising

Sales ability

Customer relationships

Estimates & parts orders

Sales training

Outils

Tekmetric

Description du poste

Automotive Service Advisor | $65K Base | $80K–$110K Earning Potential

MD Auto Repair
Location: Kansas City, MO — Kansas City location
Schedule: 7:00 a.m.–2:30 p.m.
Base Salary: $65,000 annually
Pay Type: Base salary plus gross-profit-based compensation
Earning Potential: $80,000–$110,000 annually; performance-dependent, not guaranteed

About MD Auto Repair

MD Auto Repair is seeking an experienced Automotive Service Advisor for its location in Kansas City, MO. Bring your automotive knowledge, sales ability, and customer service skills to an established NAPA Gold Certified shop with a air-conditioned facility and a supportive team. Earn a $65,000 annual base salary plus gross-profit-based compensation, with total earning potential of $80,000–$110,000. Ongoing NAPA and Shop Fix training provides opportunities to strengthen your skills and grow your career.

Key Responsibilities

• Welcome customers, understand their concerns, and build lasting relationships.
• Prepare accurate estimates and clearly explain recommended repairs and maintenance.
• Order parts and coordinate with technicians to keep repairs moving.
• Keep customers informed, obtain repair authorizations, and follow up throughout the service process.
• Maintain strong sales performance and average repair order through clear, customer-focused recommendations.
• Keep repair orders organized and updated in Tekmetric.

Qualifications

• Strong professional automotive service advising experience.
• Proven sales ability and customer relationship skills.
• Experience preparing estimates and ordering parts.
• Ability to maintain and improve average repair order.
• Strong computer, phone, communication, and organizational skills.
• Ability to manage priorities in a fast-paced repair shop.
• Tekmetric experience preferred; sales training or coaching experience is a plus.

Compensation & Benefits

• $65,000 annual base salary plus gross-profit-based compensation.
• $80,000–$110,000 annual earning potential, based on performance and sales results.
• Health insurance available after 90 days, plus dental and vision insurance.
• 401(k) with company match.
• One week of PTO after 90 days; two weeks after two years.
• Paid holidays, including closure the day after Thanksgiving.
• On-site and off-site NAPA and Shop Fix training.
• ASE certification reimbursement.
• Uniforms provided.

Why Work Here

Join an established repair shop that invests in its people through ongoing training, lunch-and-learn sessions, and company-sponsored outings. Work with a supportive team in an air-conditioned facility where experienced advisors can make a meaningful impact on customer satisfaction and shop performance. Advisors handle estimating and parts ordering, allowing technicians to focus on repairs.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre‑employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.