Automotive Service Advisor: Growth, Benefits & Impact

Coughlin Automotive; Pataskala (OH); On-site; USD 65,000 - 125,000; Full time

Benefits offered by this job

Competitive pay plan

Medical Insurance

Vision Insurance

Dental Insurance

401k match

Short Term Disability

Long Term Disability

Life Insurance

Paid time off

Employee Discounts

Career advancement

Job summary

Coughlin Pataskala Chevrolet is seeking an experienced Service Advisor to own the customer experience in the service lane and be the primary contact for vehicle status, repairs and diagnostics.

You will coordinate with technicians, schedule appointments, write repair orders, and ensure clear communication with customers to deliver exceptional service. Previous automotive service experience is preferred.

Qualifications

• Experience in automotive service preferred.
• Strong customer satisfaction track record.
• Organized, friendly and professional.
• Excellent communication with customers and team.
• Able to work with little supervision.
• Valid driver’s license with clean record.

Responsibilities

• Answer service calls and set appointments.
• Write and process repair orders.
• Liaise between technicians and customers.
• Guide customers through the service process.
• Coordinate loaners and warranty processing.

Skills

Customer service excellence

Communication skills

Team player

Self-motivated

Organized

Professional appearance

Ability to work with minimal-super

Clean driving record

Job description

Coughlin Pataskala Chevrolet is seeking an experienced Service Advisor to own the customer experience in the service lane and be the primary contact for vehicle status, repairs and diagnostics.

You will coordinate with technicians, schedule appointments, write repair orders, and ensure clear communication with customers to deliver exceptional service. Previous automotive service experience is preferred.