Automotive Service Advisor | Growth, Benefits & Impact

Antwerpen Automotive Group; Maryland; In loco; USD 40.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

Paid time off

Employee discounts

Career development opportunities

Descrizione del lavoro

Antwerpen Chevrolet in Eldersburg, MD is seeking a dedicated Service Advisor to be the primary link between customers and the service team. You will understand needs, book appointments, and communicate with technicians to ensure timely and quality service.

Ideal candidates have prior service-advisor experience, strong communication skills, and knowledge of automotive service practices. This full-time role offers competitive pay, benefits, and opportunities for growth in a supportive environment.

Competenze

• Previous experience as service advisor in automotive dealership or service center preferred.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Knowledge of automotive service practices and terminology.
• Proficiency with computer systems and software used in automotive service departments.
• Customer-focused attitude with problem-solving abilities.
• Valid driver’s license.

Mansioni

• Greet customers promptly and assess service needs.
• Explain vehicle problems and recommended services clearly.
• Prepare and present repair orders and estimates.
• Schedule service appointments and coordinate workflow between customers and service technicians.
• Maintain accurate records of customer interactions, payments, and vehicle service history.
• Address customer concerns and follow up to ensure satisfaction.
• Collaborate with the parts department to ensure availability of necessary components for repairs.
• Stay updated on Hyundai products, services, and industry standards to provide informed recommendations.

Conoscenze

Communication

Interpersonal skills

Automotive knowledge

Customer focus

Problem solving

Computer systems

Prioritization

Strumenti

Automotive software

Descrizione del lavoro

Antwerpen Chevrolet in Eldersburg, MD is seeking a dedicated Service Advisor to be the primary link between customers and the service team. You will understand needs, book appointments, and communicate with technicians to ensure timely and quality service.

Ideal candidates have prior service-advisor experience, strong communication skills, and knowledge of automotive service practices. This full-time role offers competitive pay, benefits, and opportunities for growth in a supportive environment.