Automotive Service Advisor - Growth & Benefits

Lindsay Chevrolet; Woodbridge (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Lucrative compensation plan

Paid time off

Medical

Employee vehicle purchase program

Job summary

Lindsay Chevrolet is seeking an Automotive Service Advisor to greet customers, assess service needs, and promote vehicle services and parts. You will provide accurate estimates, coordinate approvals, and monitor progress throughout the day.

The role requires a valid driver's license and a professional demeanor with strong communication skills. GM experience is a plus, with the opportunity to grow in a high-energy environment.

Qualifications

• Two or more years of previous experience as a service advisor.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

Responsibilities

• Meet and greet service customers promptly in a professional and courteous manner.
• Inspect vehicle and reference service history to identify and verify customer’s service needs.
• Promote sales of services, parts, and accessories by understanding product and service requirements.
• Provide accurate cost and time estimates for services and obtain customer authorization.
• Monitor service progress and communicate changes in cost/time to customers for approval.
• Administer warranty repairs per manufacturer guidelines.
• Confirm appointments and perform post-repair follow-up.
• Inspect vehicles before delivery and communicate results to customers.
• Comply with state and federal auto repair and consumer protection laws.
• Demonstrate company values in all interactions.

Skills

Service Advisor exp

Customer service

Communication

High energy

Professional appearance

Education

High school diploma or equivalent

Job description

Lindsay Chevrolet is seeking an Automotive Service Advisor to greet customers, assess service needs, and promote vehicle services and parts. You will provide accurate estimates, coordinate approvals, and monitor progress throughout the day.

The role requires a valid driver's license and a professional demeanor with strong communication skills. GM experience is a plus, with the opportunity to grow in a high-energy environment.