Automotive Service Advisor | Growth & Benefits

Billion Honda; Rapid City (SD); On-site; USD 40,000 - 60,000; Full time

Job summary

Billion Automotive in Rapid City, SD is seeking an Automotive Service Advisor to join our growing team. This full-time role involves scheduling service, greeting customers, detailing vehicle issues, and communicating repair needs with clear cost estimates.

You’ll reference service history, advise on car care, and monitor repair progress throughout the day. Strong organizational and communication abilities, along with multitasking in a fast-paced environment, are essential.

Qualifications

• Prior experience in an automotive dealership strongly preferred.
• Excellent organizational and communication skills.
• Ability to multi-task in a fast-paced environment.
• Valid driver's license/acceptable driving record.

Responsibilities

• Schedule service appointments.
• Greet customers and obtain vehicle information.
• Write customer vehicle problems on repair orders.
• Refer to service history, inspect vehicle, and recommend additional needed service.
• Advise customer on car care.
• Provide written cost estimate for labor and parts.
• Check progress of repair and inform the customer.
• Implement and maintain service marketing program.
• Review and close repair orders.
• Keep service department forms, menus, and pricing guides up-to-date.
• Implement a quality control process to eliminate comebacks.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Time management

Job description

Billion Automotive in Rapid City, SD is seeking an Automotive Service Advisor to join our growing team. This full-time role involves scheduling service, greeting customers, detailing vehicle issues, and communicating repair needs with clear cost estimates.

You’ll reference service history, advise on car care, and monitor repair progress throughout the day. Strong organizational and communication abilities, along with multitasking in a fast-paced environment, are essential.