Service Advisor (Rapid City, SD)

Billion Honda; Rapid City (SD); On-site; USD 40,000 - 60,000; Full time

Job summary

Billion Automotive in Rapid City, SD is seeking an Automotive Service Advisor to join our growing team. This full-time role involves scheduling service, greeting customers, detailing vehicle issues, and communicating repair needs with clear cost estimates.

You’ll reference service history, advise on car care, and monitor repair progress throughout the day. Strong organizational and communication abilities, along with multitasking in a fast-paced environment, are essential.

Qualifications

• Prior experience in an automotive dealership strongly preferred.
• Excellent organizational and communication skills.
• Ability to multi-task in a fast-paced environment.
• Valid driver's license/acceptable driving record.

Responsibilities

• Schedule service appointments.
• Greet customers and obtain vehicle information.
• Write customer vehicle problems on repair orders.
• Refer to service history, inspect vehicle, and recommend additional needed service.
• Advise customer on car care.
• Provide written cost estimate for labor and parts.
• Check progress of repair and inform the customer.
• Implement and maintain service marketing program.
• Review and close repair orders.
• Keep service department forms, menus, and pricing guides up-to-date.
• Implement a quality control process to eliminate comebacks.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Time management

Job description

# Service Advisor (Rapid City, SD)Rapid City - Rapid City, SD 57701## OverviewPosition TypeFull TimeJob ShiftDayCategoryAutomotive## Description**Billion Automotive is hiring an Automotive Service Advisor to join our growing team!****Competitive compensation depends on experience.****ESSENTAIL FUNCTIONS:**-Schedule service appointments.-Greet customers and obtain vehicle information.-Write customer vehicle problems accurately and clearly on repair orders.-Refer to service history, inspect the vehicle, and recommend additional needed service.-Advise customer on the care of cars.-Provide complete and accurate written cost estimate for labor and parts.-Checks on the progress of repair throughout the day and inform the customer.-Implement and maintain service marketing program.-Review and close repair orders.-Keep service department forms, menus, and pricing guides up-to-date.-Implement a quality control process to eliminate comebacks.-Other duties as assigned.**QUALIFICATIONS:**-Prior experience in an automotive dealership strongly preferred-Strong organizational and communication skills-Ability to multi-task in a fast-paced environment-Valid driver's license/acceptable driving record## Qualifications**BENEFITS TO YOU:**Our full time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.*We are an Equal Opportunity Employer (EOE).*