Automotive Service Advisor & Customer Care Champion

BILLION MOTORS INC; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(K) with employer match

Paid Time Off

Paid Holidays

Employee Discounts

Employee Assistance Program

Job summary

Billion Automotive in Sioux Falls, SD, is seeking a Lube Advisor to join our customer-focused service team. You will greet customers, collect vehicle information, write accurate repair orders, and guide care recommendations.

The role emphasizes organization, clear communication, and attention to detail as you manage appointments, review service history, provide cost estimates, and monitor repairs through completion. We offer a comprehensive benefits package and opportunities for advancement.

Qualifications

• High school diploma or equivalent.
• Prior experience in automotive dealership.
• Strong organizational and communication skills.

Responsibilities

• Schedule service appointments with customers.
• Greet customers and obtain vehicle information.
• Write clear repair orders with customer vehicle problems.
• Refer to service history and inspect vehicles to recommend needed service.
• Advise customers on car care and provide cost estimates for labor and parts.
• Monitor progress and inform customers of repairs.
• Maintain service forms, menus, and pricing guides.
• Implement and maintain a service marketing program.
• Review and close repair orders and pursue quality control to prevent comebacks.

Skills

Strong organizational skills

Strong communication skills

Education

High school diploma or equivalent

Job description

Billion Automotive in Sioux Falls, SD, is seeking a Lube Advisor to join our customer-focused service team. You will greet customers, collect vehicle information, write accurate repair orders, and guide care recommendations.

The role emphasizes organization, clear communication, and attention to detail as you manage appointments, review service history, provide cost estimates, and monitor repairs through completion. We offer a comprehensive benefits package and opportunities for advancement.