Automotive Service Advisor - Flexible Schedule

L0192 Lithia Volkswagen of Des Moines

Johnston (IA)

On-site

USD 38,000 - 54,000

Full time

3 days ago

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Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Volkswagen of Des Moines invites qualified individuals to join our Automotive Service department as a Service Advisor in Des Moines, IA. The role supports dealership operations and customer demand with flexible scheduling, including evenings, weekends, and holidays.

This on-site position reports to the Service Manager at our Des Moines location. The successful candidate will greet customers, assess vehicle concerns, explain repair options and timelines, and coordinate repair orders

Qualifications

Customer service or automotive service experience.
Valid driver's license and acceptable driving record.
1+ years of automotive experience.

Responsibilities

Greet customers and provide a professional service experience.
Discuss vehicle concerns, recommend services, and explain repair needs, costs, and timelines.
Create accurate repair orders and document customer and vehicle information.
Review inspection results, estimates, and additional service recommendations with customers.
Communicate with technicians and customers throughout the repair process.
Coordinate repair orders and help keep service work moving.
Complete vehicle delivery and payment process