Automotive Service Advisor — Fast-Paced & Customer-First

Parkway Lincoln; Dover (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Opportunities for advancement

Vacation time

Outstanding culture

Community involvement

Job summary

Parkway Lincoln is seeking a motivated team member to support service operations at our dealership in Dover, OH. The role emphasizes customer-first service, scheduling appointments, and assisting the service manager with positive interactions with customers and colleagues.

A professional appearance and basic computer skills are expected. Ideal candidates bring 1–2 years in the automotive industry, a valid driver's license, and strong communication abilities.

Qualifications

• A positive attitude & willingness to learn.
• 1 to 2 years automotive industry experience preferred
• High school diploma or its equivalency.
• Knowledge of the automotive industry (preferred)
• A professional personal appearance
• Oral and written communication skills; and an ability to read and comprehend instructions and information.
• Basic computer skills.
• Must have and maintain a valid driver's license.

Responsibilities

• ENTHUSIASTIC, HIGH ENERGY, MOTIVATED, willing to WORK HARD, LEARN and ALWAYS put the CUSTOMER FIRST!
• Assisting the Service Manager with Interacting with customers & team mates in a friendly & helpful manner in order to create a comfortable relationship with the customer
• Effectively scheduling service appointments
• Assist associates in ordering and organizing work within company policies and guidelines
• Ensure a safe and clean store environment, positive, long term customer relations and associate satisfaction.
• Complete additional projects as assigned by the service manager.

Skills

Positive attitude

Customer service

Communication skills

Basic computer skills

Oral and written communication

Valid driver''s license

Education

High school diploma or equivalency

Job description

Parkway Lincoln is seeking a motivated team member to support service operations at our dealership in Dover, OH. The role emphasizes customer-first service, scheduling appointments, and assisting the service manager with positive interactions with customers and colleagues.

A professional appearance and basic computer skills are expected. Ideal candidates bring 1–2 years in the automotive industry, a valid driver's license, and strong communication abilities.