Automotive Service Advisor — Fast-Paced, Customer-Centric Role

Cmasvalleyvw; Martinsburg (WV); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) with Company Match

Paid Time Off (PTO)

Employee Discounts on Vehicles & Service

Ongoing Training & Development Programs

Employees Stock Option Plan (ESOP)

Work Life Balance (Closed on Sundays)

Job summary

Cmasvalleyvw in Martinsburg is hiring an Automotive Service Advisor to be the key link between customers and our service department. This role involves greeting customers, determining service needs, and preparing repair orders.

Ideal candidates possess strong customer service skills and a valid driver's license. Benefits include insurance options, paid time off, and a 401(k). We're eager to interview within two weeks!

Qualifications

• Strong customer service and communication skills are essential.
• Must be organized, dependable, and detail-oriented.
• Valid driver's license is required.

Responsibilities

• Greet customers and schedule service appointments.
• Explain repair recommendations clearly to customers.
• Provide updates throughout the service process.
• Deliver fast, friendly, and professional service.
• Build trust and long-term customer relationships.

Skills

Customer service skills

Communication skills

Organizational skills

Detail-oriented

Multitasking

Professional attitude

Education

High School diploma or equivalent

Job description

Cmasvalleyvw in Martinsburg is hiring an Automotive Service Advisor to be the key link between customers and our service department. This role involves greeting customers, determining service needs, and preparing repair orders.

Ideal candidates possess strong customer service skills and a valid driver's license. Benefits include insurance options, paid time off, and a 401(k). We're eager to interview within two weeks!