Automotive Service Advisor - Fast-Paced, Customer-Centric

Dennis Dillon Co.; Boise (ID); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Friendly environment

Health coverage

Dental and vision coverage

Disability coverage

401(K)

Paid vacation

Job summary

Dennis Dillon Co. in Boise, ID seeks a reliable Service Advisor to join our high-volume auto service team. You will greet customers, assess service needs, prepare estimates, and coordinate with technicians to ensure quality care.

We value CDK experience, attention to detail, and strong customer service; willingness to work long hours and pass background checks. Equal opportunity employer committed to customer satisfaction and automotive excellence.

Qualifications

• Prior experience as a service advisor recommended
• Willing to work long hours
• Willing to undergo drug-screen, background check, and DMV check
• CDK experience a plus
• Prior automotive experience

Responsibilities

• Greet customers and assess their service needs, providing excellent customer service throughout the process.
• Prepare detailed service estimates and communicate repair options clearly.
• Coordinate with service technicians to ensure timely and accurate vehicle diagnostics and repairs.
• Maintain accurate records of services performed and follow up with customers post-service.
• Stay informed about automotive technology and service trends to provide knowledgeable advice.
• Upsell additional services and products to enhance customer satisfaction and dealership profitability.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

CDK experience

Tools

CDK

Job description

Dennis Dillon Co. in Boise, ID seeks a reliable Service Advisor to join our high-volume auto service team. You will greet customers, assess service needs, prepare estimates, and coordinate with technicians to ensure quality care.

We value CDK experience, attention to detail, and strong customer service; willingness to work long hours and pass background checks. Equal opportunity employer committed to customer satisfaction and automotive excellence.