Service Advisor: Flexible Hours, Commission Pay & Growth

Lithia Motors; Boise (ID); Vor Ort; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical, Dental & Vision Plans

Paid Holidays & PTO

Short & Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Zusammenfassung

Lithia Ford Lincoln of Boise is hiring an Experienced Service Advisor to greet customers, document repair needs, and translate concerns into repair orders. You will communicate service recommendations, update customers on status, and coordinate with technicians to ensure quality work.

Ideal candidates bring 5+ years in service writing, CDK experience, strong time-management, and a valid driver's license. Competitive pay and comprehensive benefits are included in a supportive Lithia team.

Qualifikationen

• 5+ years of experience as a Service Writing Advisor.
• CDK experience preferred.
• Strong time management skills.
• Typing ability to enter repair orders efficiently.
• Basic computer and cost calculation skills.
• Valid driver's license with acceptable driving record.

Aufgaben

• Greet customers promptly and professionally, building trust from the first interaction.
• Document customer concerns and translate them into repair orders.
• Communicate recommended services and maintenance clearly and confidently.
• Provide regular updates on repair status and timelines.
• Coordinate with technicians to ensure timely and quality work completion.
• Deliver an exceptional customer experience that supports retention and CSI scores.

Kenntnisse

Time management

Typing

Cost calculation

Customer service

Ausbildung

High school diploma or equivalent

Tools

CDK experience

Jobbeschreibung

Lithia Ford Lincoln of Boise is hiring an Experienced Service Advisor to greet customers, document repair needs, and translate concerns into repair orders. You will communicate service recommendations, update customers on status, and coordinate with technicians to ensure quality work.

Ideal candidates bring 5+ years in service writing, CDK experience, strong time-management, and a valid driver's license. Competitive pay and comprehensive benefits are included in a supportive Lithia team.