Automotive Service Advisor - Base + Commission

Christian Brothers Automotive; Hayden (ID); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits Available

Paid Vacation & Holidays

Matching Retirement Plans

Employee Point Store Access

Continuous Training

Employee Appreciation Events

Chaplain Care Support

Team Lunches

Locally Owned and Operated

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in our Idaho location. You will be the trusted liaison for guests, guiding them through repairs and keeping them informed about vehicle status to ensure satisfaction.

Successful candidates will have prior automotive customer service experience, strong computer and store software skills, and a willingness to maintain a high-energy, team-oriented environment with strong integrity.

Qualifications

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Proficiency in Windows based computer software and automotive store applications.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear professional manner.
• Build long-term relationships between the store, yourself and our guests.
• Directs, coordinates, and participates in performing customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed
• Other duties as assigned

Skills

Automotive CS experience

Windows software

Tools

Automotive store software

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in our Idaho location. You will be the trusted liaison for guests, guiding them through repairs and keeping them informed about vehicle status to ensure satisfaction.

Successful candidates will have prior automotive customer service experience, strong computer and store software skills, and a willingness to maintain a high-energy, team-oriented environment with strong integrity.