Automotive Service Advisor: Fast-Paced Customer Care & Growth

Group 1 Automotive; Harvey (LA); Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Employee stock plan

Vehicle purchase program

Training opportunities

Resumo da oferta

Group 1 Toyota of Harvey is seeking a customer-focused Automotive Service Advisor to deliver an exceptional dealership experience.

You will schedule appointments, communicate with technicians and parts teams, and provide transparent repair estimates while keeping customers informed throughout the service process. A high school diploma and valid driver's license are required, with a strong emphasis on service excellence and professional appearance.

Qualificações

• High school diploma or equivalent is required.
• Valid driver license in the state of employment with a good driving record.
• Excellent customer service skills are essential.
• Professional appearance and strong work ethic are required.
• Must pass background check, MVR, and drug screening.

Responsabilidades

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team to guarantee timely service completion.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge to assist with service needs and warranty information.

Conhecimentos

Customer service skills

Professional appearance

Strong work ethic

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Group 1 Toyota of Harvey is seeking a customer-focused Automotive Service Advisor to deliver an exceptional dealership experience.

You will schedule appointments, communicate with technicians and parts teams, and provide transparent repair estimates while keeping customers informed throughout the service process. A high school diploma and valid driver's license are required, with a strong emphasis on service excellence and professional appearance.