Automotive Service Advisor - Elevate Customer Experience

Sonic Automotive, Inc.; Vernon (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA

401k

Paid Time Off

Training Programs

Career Growth

Employee Discounts

Automotive Concierge

Job summary

Sonic Automotive, Inc. is seeking a Service Advisor in Vernon, TX to schedule service work and upsell needed maintenance to customers. You will greet customers, gather vehicle data, and provide accurate labor/parts estimates while updating customers on progress and timelines.

The ideal candidate has dealership experience, strong communication skills, and a professional appearance. Must be able to pass pre-employment checks and work in the USA.

Qualifications

• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• Excellent oral and written communication skills.
• Authorized to work in the USA.
• Commitment to safe work practices.

Responsibilities

• Schedule service appointments and collect customer and vehicle data.
• Provide written cost estimates for labor and parts and timelines.
• Monitor repair progress and communicate changes to customers.
• Advise customers on vehicle care per manufacturer specs.
• Maintain efficiency and productivity standards.
• Follow regulations and safety policies.

Skills

Excellent oral and written comunicati?

Education

High school diploma or equivalent

Job description

Sonic Automotive, Inc. is seeking a Service Advisor in Vernon, TX to schedule service work and upsell needed maintenance to customers. You will greet customers, gather vehicle data, and provide accurate labor/parts estimates while updating customers on progress and timelines.

The ideal candidate has dealership experience, strong communication skills, and a professional appearance. Must be able to pass pre-employment checks and work in the USA.