Automotive Service Advisor & Customer Experience Lead

Lousobhhonda; Cumming (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Outstanding Pay Plan

Medical, Dental and Vision Insurance

Paid Vacation

Paid Company Holidays

Paid Training

Work-Life Balance

Ongoing Professional Development

Employee Discounts

Family-Friendly and Inclusive Team Culture

Career Growth and Internal Promotions

Job summary

Lousobhhonda in Cumming is seeking an experienced Honda Service Advisor to enhance customer satisfaction and oversee service operations. This role involves managing service orders, providing concierge support to owners, and ensuring effective communication regarding vehicle statuses and repairs.

The ideal candidate has excellent time management skills, a clean driving record, and a strong background in customer service. Competitive compensation and ongoing professional development opportunities are offered.

Qualifications

• Demonstrated ability to manage others.
• Consistent record of service and sales success.
• Clean driving record and valid driver’s license.

Responsibilities

• Ensure prompt and courteous service to customers.
• Manage service orders and the flow of Drive Lane.
• Provide concierge support for owner inquiries.
• Oversee administration of warranty claims.
• Encourage compliance with applicable laws and regulations.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Team oriented and self-motivated

Job description

Lousobhhonda in Cumming is seeking an experienced Honda Service Advisor to enhance customer satisfaction and oversee service operations. This role involves managing service orders, providing concierge support to owners, and ensuring effective communication regarding vehicle statuses and repairs.

The ideal candidate has excellent time management skills, a clean driving record, and a strong background in customer service. Competitive compensation and ongoing professional development opportunities are offered.