Automotive Service Advisor — Elevate Customer Care & Repairs

Sonic Automotive; Pensacola (FL); On-site; USD 36,000 - 125,000; Full time

Job summary

A leading automotive dealership in Pensacola is seeking a Customer Service representative. This role involves scheduling service appointments, greeting customers warmly, providing cost estimates for repairs, and ensuring customer satisfaction. Applicants need two years of dealership experience, excellent communication skills, and must be authorized to work in the USA. The position offers a competitive salary range based on performance, ensuring a fulfilling career with growth opportunities.

Qualifications

• Two years of experience in a dealership position.
• ASE certification preferred.
• Authorized to work in the USA.

Responsibilities

• Schedule service appointments and obtain customer vehicle data.
• Greet customers in a timely, friendly manner.
• Provide accurate written cost estimates for labor and parts.
• Check on progress of repair and notify customers of changes.
• Advise customers on car care and maintenance.

Skills

Excellent oral and written communication skills

General knowledge of vehicle mechanical operations

Ability to read and comprehend instructions

Professional personal appearance

Education

High school diploma or equivalent

Job description

A leading automotive dealership in Pensacola is seeking a Customer Service representative. This role involves scheduling service appointments, greeting customers warmly, providing cost estimates for repairs, and ensuring customer satisfaction. Applicants need two years of dealership experience, excellent communication skills, and must be authorized to work in the USA. The position offers a competitive salary range based on performance, ensuring a fulfilling career with growth opportunities.