Automotive Service Advisor: Drive Sales & Service

Meineke - 3002; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Free uniforms

Health insurance

Training & development

Competitive compensation

Career advancement

Training and Development

Comprehensive Benefits Package

Employee discounts

Locally-owned

Job summary

Meineke - 3002 is seeking a Service Advisor to join our automotive service center. The ideal candidate will have excellent communication and customer relationship skills, strong typing capabilities, and prior car experience.

Every day is different in our busy shop. You will present work to customers, address inquiries, and manage lobby readiness, ensuring a smooth customer experience and profitable operations.

Qualifications

• High school diploma or GED required
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a background screening
• At least 1 year of experience in sales

Responsibilities

• Ensure a high level of customer satisfaction while maintaining profitability
• Convert every Digital Vehicle Inspection (DVI) into a clear, prioritized estimate for the client
• Maintain a personal Close Ratio of at least 25%
• Lobby Management & Customer Experience coordinator
• Actively sell high-margin fluid services (Coolant, Brake, Transmission) and Filter packages (Cabin/Air) identified by technicians.
• Accurately process all transactions, ensuring credit card signatures match and cash drawers balance daily
• Handle national fleet paperwork and authorizations immediately upon vehicle arrival.

Education

High school diploma or GED

Job description

Meineke - 3002 is seeking a Service Advisor to join our automotive service center. The ideal candidate will have excellent communication and customer relationship skills, strong typing capabilities, and prior car experience.

Every day is different in our busy shop. You will present work to customers, address inquiries, and manage lobby readiness, ensuring a smooth customer experience and profitable operations.