Automotive Service Advisor: Customer Experience Lead

KGR-29 East WH Ventures, LLC; Oklahoma; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid time off

Parental leave

Employee discounts

Career growth opportunities

Job summary

Anderson Automotive Group seeks an Automotive Service Advisor for Kia of Greer. You will guide guests through the service process, explain repairs, and ensure a high level of customer satisfaction.

We value energetic, outgoing individuals with strong communication and time-management skills. Join a family-owned, community-focused team in the southeast with competitive pay and benefits.

Qualifications

• Friendly and outgoing personality required.
• Ability to build rapport with guests throughout the service process.
• Strong communication and organizational skills mandatory.

Responsibilities

• Greet customers and assist with service check-in and scheduling.
• Explain recommended maintenance and repairs in clear terms.
• Present repairs and maintenance options professionally to customers.
• Follow up with guests to ensure satisfaction and timely service completion.

Skills

Friendly personality

Rapport building

Communication skills

Organizational skills

Customer service experience

Driver's license

Education

High school diploma or equivalent

Job description

Anderson Automotive Group seeks an Automotive Service Advisor for Kia of Greer. You will guide guests through the service process, explain repairs, and ensure a high level of customer satisfaction.

We value energetic, outgoing individuals with strong communication and time-management skills. Join a family-owned, community-focused team in the southeast with competitive pay and benefits.