Automotive Service Advisor: Customer & Quality Lead

HUTCHINSON AUTOMOTIVE GROUP; Forsyth (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

401k Plan

Life Insurance

Paid Time Off

Paid Holidays

Employee Discounts

Paid Training

Educational Assistance

Opportunities for Growth

Job summary

The Hutchinson Automotive Group in Forsyth, GA is seeking an experienced Service Advisor to join our team. You will meet with customers to determine repair and service needs, provide outstanding customer service, and help ensure quality control across all vehicles.

The ideal candidate has automotive service advisor experience, a valid driver's license, a clean driving record, and accreditation in service advisor skills, with strong communication and multitasking abilities to support our

Qualifications

• High school diploma or equivalent required.
• Valid commercial driver's license with clean driving record.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to read, write, and speak English fluently.
• Multitasking ability and computer proficiency.

Responsibilities

• Meet with customers and determine their repair and/or service needs for their vehicles.
• Increase customer satisfaction by building strong customer relations.
• Maintain Hutchinson Automotive Group standards for ethics, professionalism, and service quality.
• Monitor vehicle progress and update customers frequently.
• Increase profitability by maximizing sales and executing retail promotions.
• Oversee technicians, including time management, parts ordering, and job completion times.
• Participate in quality control and develop/ document SOPs as appropriate.

Job description

The Hutchinson Automotive Group in Forsyth, GA is seeking an experienced Service Advisor to join our team. You will meet with customers to determine repair and service needs, provide outstanding customer service, and help ensure quality control across all vehicles.

The ideal candidate has automotive service advisor experience, a valid driver's license, a clean driving record, and accreditation in service advisor skills, with strong communication and multitasking abilities to support our