Automotive Service Advisor — Customer-Focused & Growth-Driven

Group 1 Automotive; North Slidell (LA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Dis.

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional training and advancement

Job summary

Group 1 Automotive, Inc. is seeking an Automotive Service Advisor for Honda of Slidell. You will help customers with their vehicle service needs and deliver an exceptional dealership experience in a fast-paced environment.

The role emphasizes building relationships, providing outstanding service, and maintaining strong product knowledge while coordinating with technicians and parts teams.

Qualifications

• High school diploma or equivalent is required.
• Valid driver license in the state you will work and a good driving record.
• Excellent customer service skills are essential.
• Professional appearance and work ethic are expected.
• Must pass background check, MVR, and drug screening.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team to guarantee timely service completion.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge to assist with service needs and warranty information.

Skills

Customer service

Communication

Professional appearance

Education

High school diploma or equivalent

Job description

Group 1 Automotive, Inc. is seeking an Automotive Service Advisor for Honda of Slidell. You will help customers with their vehicle service needs and deliver an exceptional dealership experience in a fast-paced environment.

The role emphasizes building relationships, providing outstanding service, and maintaining strong product knowledge while coordinating with technicians and parts teams.