Automotive Service Advisor — Clear Estimates & Customer Updates

Group 1 Automotive; Slidell (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job training and advancement opportunities

Job summary

Group 1 Automotive is seeking an experienced Automotive Service Advisor in Slidell, Louisiana. In this role, you will be responsible for scheduling and confirming appointments, creating transparent repair orders, and maintaining strong communication with technicians.

The ideal candidate will have previous automotive experience, excellent customer service skills, and a valid driver's license. We offer comprehensive benefits, including health insurance, a 401(k) plan with company match, and a professional work environment.

Qualifications

• Previous experience as an automotive technician/mechanic.
• Valid driver license in the state of employment with a good driving record.
• Must pass background check, MVR, and drug screening.

Responsibilities

• Schedule and confirm appointments for a smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and the parts team to ensure timely service completion.

Skills

Customer service skills

Automotive knowledge

Communication skills

Time management

Education

High school diploma or equivalent

Job description

Group 1 Automotive is seeking an experienced Automotive Service Advisor in Slidell, Louisiana. In this role, you will be responsible for scheduling and confirming appointments, creating transparent repair orders, and maintaining strong communication with technicians.

The ideal candidate will have previous automotive experience, excellent customer service skills, and a valid driver's license. We offer comprehensive benefits, including health insurance, a 401(k) plan with company match, and a professional work environment.