Automotive Service Advisor - Customer-Focused, Growth & Bonus

DJs Auto Repair Service; Missouri; On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

DJs Auto Repair Service in Linn, MO is seeking an Automotive Service Advisor to bridge customers and technicians, ensuring each vehicle gets the attention it deserves. If you love cars and people, this is the role for you.

As the primary liaison, you will greet customers, document concerns, and communicate repair recommendations and estimates clearly. You will coordinate with experts to manage workflow and timelines while maintaining high customer satisfaction and professionalism.

Qualifications

• Experience as Service Advisor or Service Writer.
• Strong knowledge of automotive systems and repairs.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced shop.
• Valid driver's license with clean record.

Responsibilities

• Greet customers and write up vehicles.
• Explain repair recommendations and estimates.
• Coordinate with technicians to manage workflow.
• Follow up on status and approvals.
• Process repair orders and invoices.
• Maintain customer satisfaction and handle concerns.
• Upsell services based on inspections.

Skills

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Tools

Shop management software

Job description

DJs Auto Repair Service in Linn, MO is seeking an Automotive Service Advisor to bridge customers and technicians, ensuring each vehicle gets the attention it deserves. If you love cars and people, this is the role for you.

As the primary liaison, you will greet customers, document concerns, and communicate repair recommendations and estimates clearly. You will coordinate with experts to manage workflow and timelines while maintaining high customer satisfaction and professionalism.