Automotive Service Advisor - Customer-Focused Growth

Jiffy Lube; Parkville (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid PTO

401k with company match

Flexible Work Schedule

Company outings

Job summary

Jiffy Lube is looking for Service Advisors to create a positive guest experience by providing high-quality customer service and automotive recommendations. This role requires strong communication skills and the ability to understand vehicle conditions deeply.

As part of our team, you will receive comprehensive training from Jiffy Lube University, possibly earning up to 32 college credits, along with perks such as medical insurance and a flexible work schedule.

Qualifications

• Minimum 1 year of experience in automotive service or dealership.
• Strong communication and computer skills.
• Ability to lift and move items up to 50 pounds.

Responsibilities

• Provide exceptional customer service.
• Capture guests' product needs and provide updates.
• Perform Jiffy Lube's Signature Service oil change.

Skills

Customer service

Communication skills

Automotive knowledge

Problem-solving

Tools

Basic shop equipment

Oil and grease guns

Job description

Jiffy Lube is looking for Service Advisors to create a positive guest experience by providing high-quality customer service and automotive recommendations. This role requires strong communication skills and the ability to understand vehicle conditions deeply.

As part of our team, you will receive comprehensive training from Jiffy Lube University, possibly earning up to 32 college credits, along with perks such as medical insurance and a flexible work schedule.