Automotive Service Advisor — Customer-First Growth & Benefits

World Class Automotive Organization; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company participation

Paid vacation and holidays

Career growth opportunities

Employee discounts

Performance incentives

Job summary

World Class Automotive Organization is seeking a motivated Automotive Service Advisor to connect customers with our service department. In this role, you will ensure a positive customer experience by communicating vehicle repairs and maintaining service records.

Your responsibilities include greeting customers, preparing repair orders, providing accurate estimates, and coordinating with technicians. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment that

Qualifications

• Outstanding customer service and relationship-building skills required.
• Strong communication and presentation abilities needed.
• Ability to explain technical automotive information to non-technical customers.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Listen carefully to customer concerns and document vehicle symptoms.
• Prepare detailed repair orders and communicate recommended services.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving abilities

Automotive knowledge

Time-management skills

Conflict-resolution abilities

Digital communication tools

Education

High school diploma or equivalent

Tools

Dealership management systems (DMS)

Service scheduling platforms

Job description

World Class Automotive Organization is seeking a motivated Automotive Service Advisor to connect customers with our service department. In this role, you will ensure a positive customer experience by communicating vehicle repairs and maintaining service records.

Your responsibilities include greeting customers, preparing repair orders, providing accurate estimates, and coordinating with technicians. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment that