Automotive Service Advisor — Customer Experience Leader

Tustin Hyundai; Tustin (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Job summary

Tustin Hyundai is seeking a Service Advisor responsible for overseeing customer experience in the service lane. This position serves as the first point of contact, ensuring customers receive prompt and courteous service while managing technician schedules and inquiries.

Ideal candidates will have strong communication and organizational skills, with a friendly demeanor. Benefits include medical and dental plans, 401K, paid training, and discounts on products and services.

Qualifications

• Friendly personality with strong organizational skills.
• Demonstrated ability to manage others effectively.
• Fantastic communication skills with customers.
• Clean driving record is required.

Responsibilities

• Oversee flow of Drive Lane ensuring prompt and courteous service.
• Provide concierge support for all customer inquiries.
• Ensure technicians' time is sold efficiently.
• Distribute work between technicians.

Skills

Organized personality

Time management skills

Communication skills

Ability to manage others

Job description

Tustin Hyundai is seeking a Service Advisor responsible for overseeing customer experience in the service lane. This position serves as the first point of contact, ensuring customers receive prompt and courteous service while managing technician schedules and inquiries.

Ideal candidates will have strong communication and organizational skills, with a friendly demeanor. Benefits include medical and dental plans, 401K, paid training, and discounts on products and services.