Automotive Service Advisor - Customer Experience Leader

Honest-1 Auto Care Prior Lake; Prior Lake (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance bonuses

Medical & dental

401(k)

Paid vacation

Aflac options

Training

Vehicle employee rate

Family pricing

ASE bonuses

Career growth

Job summary

Honest-1 Auto Care Prior Lake is seeking a Service Advisor to be the face of automotive excellence, managing the full service experience from greeting to checkout while guiding customers to the right repairs.

You will translate technical issues into clear explanations, present repair options, coordinate with technicians, and ensure timely communication. We offer a Monday–Friday schedule, pay bonuses, and opportunities for career growth in a supportive environment.

Qualifications

• Outstanding communication and rapport-building skills.
• Ability to translate technical issues for customers.
• Strong sales ability to present solutions.
• Excellent multitasking and organization.
• Reliable, trustworthy with a professional approach.
• Willingness to learn automotive technology.

Responsibilities

• Greet customers warmly and guide them through service.
• Explain automotive issues in clear terms.
• Present repair recommendations and options.
• Coordinate with technicians and track progress.
• Prepare estimates, schedule appointments, and process payments.
• Follow up to ensure customer satisfaction.

Skills

Exceptional communication

Sales aptitude

Organizational excellence

Customer service passion

Professional attitude

Growth mindset

Team player

Job description

Honest-1 Auto Care Prior Lake is seeking a Service Advisor to be the face of automotive excellence, managing the full service experience from greeting to checkout while guiding customers to the right repairs.

You will translate technical issues into clear explanations, present repair options, coordinate with technicians, and ensure timely communication. We offer a Monday–Friday schedule, pay bonuses, and opportunities for career growth in a supportive environment.