Automotive Service Advisor: World‑Class Customer Experience

Penske Automotive; Phoenix (AZ); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care options

401k plan

Career growth

Training resources

Inclusive culture

Job summary

Audi North Scottsdale, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and providing accurate cost estimates.

We offer a Fortune 500 culture with comprehensive benefits, training and career growth opportunities, and a commitment to integrity, teamwork, and customer focus.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Serve as liaison between customer and service department.
• Schedule appointments and review service history.
• Relay information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates.

Skills

Customer service orientation

Communication skills

Team player

Job description

Audi North Scottsdale, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and providing accurate cost estimates.

We offer a Fortune 500 culture with comprehensive benefits, training and career growth opportunities, and a commitment to integrity, teamwork, and customer focus.