Automotive Service Advisor | Customer Experience

Penske Automotive Group, Inc.; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care options (medical, dental,

401k with company match

Training and career growth

Job summary

Audi North Scottsdale, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.

Responsibilities

• Liaise between the customer and the service department.
• Schedule appointments and review service history.
• Relay information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.

Skills

Customer service mindset

Communication skills

Team player

Organizational skills

Job description

Audi North Scottsdale, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences.

You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.