Automotive Service Advisor: Customer Experience Champion

Tim Dahle Auto Group, Red Rock Auto Group; Murray (UT); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Work in a fun, supportive environment

Play a key role in helping people take

Learn and grow with hands-onexperience

Be part of a company that values your입

Job summary

Tim Dahle Auto Group, Red Rock Auto Group is seeking an Automotive Service Advisor who shines in a fast-paced service lane. You will greet customers, gather car needs, help diagnose issues, and create clear repair orders with cost estimates, while keeping customers informed and educated about timelines and progress.

Bring a friendly, organized approach and a genuine care for customer satisfaction. This on-site role offers hands-on growth and the chance to play a key role in vehicle care and

Qualifications

• Prior experience as a Service Advisor or in a customer-facing automotive role (preferred).
• Strong knowledge of automotive systems and maintenance services.
• Ability to explain technical information in a way customers understand.
• Comfort using scheduling and service software; training provided.
• Valid driver’s license and clean driving record.
• High school diploma or equivalent (post-secondary education a plus).

Responsibilities

• Greet customers like a champ and get the details on what their car needs
• Help diagnose issues (with a little road testing, if needed!)
• Create clear, accurate repair orders and cost estimates
• Keep customers in the loop about repairs, timelines, and any surprises
• Recommend services that keep vehicles running like new
• Test drive vehicles to confirm issues or fixes
• Handle questions, concerns, and complaints with professionalism and care
• Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
• Make sure cars are safe, secure, and ready to roll

Skills

Excellent communication

Detail oriented

Customer focused

Team player

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Tim Dahle Auto Group, Red Rock Auto Group is seeking an Automotive Service Advisor who shines in a fast-paced service lane. You will greet customers, gather car needs, help diagnose issues, and create clear repair orders with cost estimates, while keeping customers informed and educated about timelines and progress.

Bring a friendly, organized approach and a genuine care for customer satisfaction. This on-site role offers hands-on growth and the chance to play a key role in vehicle care and