Automotive Service Advisor - Customer Experience

Enterprise Limited; Queenstown (MD); Sur place; USD 29 000 - 38 000; Plein temps

Avantages offerts par ce poste

Attractive remuneration package

Supportive team

Full training and development

Career progression opportunities

Modern workplace

Queenstown lifestyle

Résumé du poste

Enterprise Limited in Queenstown is seeking a personable Service Advisor to join a busy service team. You will be the friendly face for customers, managing bookings and service enquiries, and ensuring a smooth experience from drop-off to pick-up.

We value people, offer full training and development, a supportive team, and opportunities for career progression. Applicants must be residing in New Zealand with NZ work rights; prior automotive experience not required.

Qualifications

• Experience in customer-facing roles is preferred.
• Excellent communication and relationship-building abilities.
• Strong organisational and time-management skills.
• Positive, professional and team-oriented attitude.
• Willingness to learn and develop knowledge in this role.

Responsabilités

• Manage customer bookings and service enquiries
• Welcome customers and create a professional first impression
• Keep customers informed throughout the service process
• Coordinate workflow between customers and workshop team
• Prepare service documentation, invoicing and administration
• Handle customer enquiries with solutions-focused approach
• Build strong customer relationships and encourage repeat business
• Ensure every customer receives an exceptional experience

Connaissances

Customer service

Communication

Organisational skills

Time management

Team-focused

Willingness to learn

Description du poste

Enterprise Limited in Queenstown is seeking a personable Service Advisor to join a busy service team. You will be the friendly face for customers, managing bookings and service enquiries, and ensuring a smooth experience from drop-off to pick-up.

We value people, offer full training and development, a supportive team, and opportunities for career progression. Applicants must be residing in New Zealand with NZ work rights; prior automotive experience not required.