Automotive Service Advisor — Customer Champion & Liaison

Asa Auto Plaza; Austin (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401K retirement plan

Paid vacation and holidays

Job summary

Asa Auto Plaza in Austin, Minnesota is seeking a Service Advisor skilled in customer service. The role involves greeting customers, translating repair needs, and upselling services while ensuring high customer satisfaction.

Benefits include medical, dental, and vision insurance, a 401K plan, vacation time, and a strong equal opportunity policy. Join a family-owned dealership dedicated to a supportive work environment.

Qualifications

• Expertise in customer service with a focus on satisfaction.
• Ability to upsell additional services with integrity.
• Experience in a service department or related field is beneficial.

Responsibilities

• Greet customers promptly and courteously.
• Translate repair needs clearly to technicians.
• Provide accurate repair estimates and upsell services.
• Follow up on repairs and keep customers informed.

Skills

Customer service

Communication

Sales techniques

Problem-solving

Job description

Asa Auto Plaza in Austin, Minnesota is seeking a Service Advisor skilled in customer service. The role involves greeting customers, translating repair needs, and upselling services while ensuring high customer satisfaction.

Benefits include medical, dental, and vision insurance, a 401K plan, vacation time, and a strong equal opportunity policy. Join a family-owned dealership dedicated to a supportive work environment.