Automotive Service Advisor - Customer-Centric Maintenance

Hendrick Automotive Group; Merriam (KS); Presencial; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

Hendrick Toyota Merriam in Merriam, Kansas is seeking an experienced Service Advisor to sell, identify and document service, maintenance and repair for customers, and to schedule service to be performed.

Candidates should have strong interpersonal, customer service and organizational skills, working knowledge of dealership operations and basic computer skills, and a valid driver's license.

Qualificações

• Previous experience in automotive or customer service industries.
• Working knowledge of the mechanical operations of vehicles.
• Excellent interpersonal, customer service, and organizational skills.

Responsabilidades

• Works with customer and technician to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.

Conhecimentos

Interpersonal skills

Customer service

Organizational skills

Formação académica

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Ferramentas

Dealership Management System

Microsoft Office

Web-based applications

Descrição da oferta de emprego

Hendrick Toyota Merriam in Merriam, Kansas is seeking an experienced Service Advisor to sell, identify and document service, maintenance and repair for customers, and to schedule service to be performed.

Candidates should have strong interpersonal, customer service and organizational skills, working knowledge of dealership operations and basic computer skills, and a valid driver's license.