Automotive Service Advisor | Customer Care & Tech Liaison

Midas Tire | WI; Menomonee Falls (WI); On-site; USD 38,000 - 60,000; Full time

Job summary

Harri in Menomonee Falls, WI is seeking a Service Advisor/Service Writer to serve customers, coordinate with technicians, and manage multiple priorities. You will be the primary link between customers and our service team, ensuring accurate information and timely updates.

The role requires proven automotive repair sales or service experience, a clean driving record, and the ability to work 40 hours including Saturdays in a fast-paced store environment.

Qualifications

• Customer service is the top priority for our customers.
• Excellent communication with customers and a service mindset is essential.
• Ability to ask the right questions and recommend solutions that build loyalty.

Responsibilities

• Communicate between customers and service technicians to keep them informed.
• Juggle multiple projects at a fast pace while maintaining customer satisfaction.

Skills

Customer service

Interpersonal skills

Questioning skills

Driving record

Job description

Harri in Menomonee Falls, WI is seeking a Service Advisor/Service Writer to serve customers, coordinate with technicians, and manage multiple priorities. You will be the primary link between customers and our service team, ensuring accurate information and timely updates.

The role requires proven automotive repair sales or service experience, a clean driving record, and the ability to work 40 hours including Saturdays in a fast-paced store environment.