Automotive Service Advisor - Customer Care & Repairs

Bosselman Enterprises; Elkton (MD); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Paid vacation

401K and matching contributions

Health, dental and vision insurance

Short and long term disability insurance

Life insurance

On-demand pay with PayActiv

Job summary

Bosselman Enterprises is seeking a Service Advisor in Elkton, MD, to manage customer communication on vehicle repairs and service needs. This role involves greeting customers, estimating repair costs, and providing updates on repair statuses.

Qualified candidates will have a valid driver’s license, strong communication skills, and an ability to work a flexible schedule. The job includes a pay range of $16.00 - $25.00 per hour, plus benefits including paid vacation and insurance options.

Qualifications

• Valid Driver’s license and insurable to drive.
• Able to maintain working knowledge of parts inventory.
• Ability to read, write, and perform math skills.
• Must possess a positive, enthusiastic attitude.

Responsibilities

• Greets customers promptly and provides friendly customer service.
• Coordinates service center scheduling and workflow.
• Service writes for the location including estimates and work orders.
• Answers customer questions about service outcomes.

Skills

Customer service

Communication skills

Flexibility

Basic math skills

Education

Retail or guest service experience preferred

Job description

Bosselman Enterprises is seeking a Service Advisor in Elkton, MD, to manage customer communication on vehicle repairs and service needs. This role involves greeting customers, estimating repair costs, and providing updates on repair statuses.

Qualified candidates will have a valid driver’s license, strong communication skills, and an ability to work a flexible schedule. The job includes a pay range of $16.00 - $25.00 per hour, plus benefits including paid vacation and insurance options.