Automotive Service Advisor: Customer Care Pro

Star Chrysler Dodge Jeep RAM - Big Spring; Big Spring (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A leading automotive dealership in Big Spring is seeking a Service Advisor to enhance customer interactions and ensure high satisfaction levels. Key responsibilities include greeting customers, managing service requests, and maintaining quality standards. The ideal candidate is customer-focused and possesses excellent communication skills. This full-time role offers competitive benefits, including health insurance and a 401(k) plan.

Qualifications

• Expert in customer service with ability to greet and assist customers.
• Ability to listen to customer needs and translate them to service techs.
• Experience in upselling services and managing customer interactions.

Responsibilities

• Greet customers promptly and courteously.
• Translate repair needs to technicians clearly.
• Manage extended warranties and follow up on repairs.

Skills

Customer service expertise

Communication skills

Problem-solving skills

Job description

A leading automotive dealership in Big Spring is seeking a Service Advisor to enhance customer interactions and ensure high satisfaction levels. Key responsibilities include greeting customers, managing service requests, and maintaining quality standards. The ideal candidate is customer-focused and possesses excellent communication skills. This full-time role offers competitive benefits, including health insurance and a 401(k) plan.