A leading auto service company in Texas is seeking an Automotive Service Advisor to uphold high standards and enhance customer experience. This role involves supervising service personnel, managing parts inventory, and actively working with customers to address their needs. The ideal candidate has strong leadership and communication skills, with at least 2 years of experience in a similar role. Competitive compensation and a comprehensive benefits package are offered.
Qualifications
Minimum of 2 years’ experience in a Service Advisor/Writer role.
Experience in coaching service department teammates.
Ability to handle customer interactions in a professional manner.
Responsibilities
Directly work with customers in areas of sales and service.
Supervise technicians and service personnel.
Manage parts inventory and outside purchases.
Ensure store safety and compliance with safety procedures.
Conduct performance evaluations of service department personnel.
Skills
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented
Excellent verbal and written communication
Ability to develop professional relationships
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws
Valid driver's license
Job description
A leading auto service company in Texas is seeking an Automotive Service Advisor to uphold high standards and enhance customer experience. This role involves supervising service personnel, managing parts inventory, and actively working with customers to address their needs. The ideal candidate has strong leadership and communication skills, with at least 2 years of experience in a similar role. Competitive compensation and a comprehensive benefits package are offered.