Automotive Service Advisor - Customer Care Leader

Kelly Automotive Group; Lynn (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Blue Cross Blue Shield Medical and Dental on Day 1 of Employment

401K after 90 days

Paid Time Off

Sick Time

Vacation Time

Paid Training

Career Advancement Opportunities

Job summary

Kelly Automotive Group in Lynn, Massachusetts, is seeking a Service Writer who will meet with customers, determine their service needs, and ensure high-quality service. Ideal candidates will have automotive service advisor experience and a valid driver's license.

The role emphasizes customer relations, overseeing technicians, and maintaining quality control standards. The company offers benefits like Competitive Pay, 401K after 90 days, and Paid Time Off among other perks.

Qualifications

• Valid commercial driver’s license & clean driving record.
• Accredited training in service advisor skills, customer satisfaction, and quality control.
• Ability to read, write and speak English fluently.

Responsibilities

• Meet with customers and determine their needs for repair and/or service.
• Oversee technicians and participate in quality control.
• Monitor the progress of each vehicle throughout the day.

Skills

Automotive service advisor experience

Multitasking skills

Customer satisfaction

Proficient use of computers/business machines

Education

High school diploma or equivalent

Job description

Kelly Automotive Group in Lynn, Massachusetts, is seeking a Service Writer who will meet with customers, determine their service needs, and ensure high-quality service. Ideal candidates will have automotive service advisor experience and a valid driver's license.

The role emphasizes customer relations, overseeing technicians, and maintaining quality control standards. The company offers benefits like Competitive Pay, 401K after 90 days, and Paid Time Off among other perks.