Customer-First Automotive Service Advisor | Growth & Benefits

Germainfordofbeavercreek; Beavercreek (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Savings Plan with Employer Match

Paid Vacation/Company Holidays

Competitive Wage Plans

Professional Development and Promotions

Company Outings and Activities

Employee Discounts

Job summary

Germainfordofbeavercreek in Beavercreek, OH is seeking an Automotive Service Advisor to manage customer interactions and ensure a seamless service experience. You will be responsible for answering service calls, writing repair orders, and facilitating communication between customers and technicians. A strong background in customer service and excellent communication skills are essential. The company offers comprehensive health benefits, a 401(k) plan, paid vacations, and opportunities for professional development.

Qualifications

• At least 2 years of experience in an automotive service environment.
• Strong record of positive customer satisfaction.
• Professional personal appearance.

Responsibilities

• Answer service calls and confirm appointments.
• Write repair orders for vehicle services.
• Act as a liaison between technician and customer.
• Assist clients through the service process.
• Collaborate with team for warranty processing.

Skills

Customer service

Communication skills

Organization

Teamwork

Job description

Germainfordofbeavercreek in Beavercreek, OH is seeking an Automotive Service Advisor to manage customer interactions and ensure a seamless service experience. You will be responsible for answering service calls, writing repair orders, and facilitating communication between customers and technicians. A strong background in customer service and excellent communication skills are essential. The company offers comprehensive health benefits, a 401(k) plan, paid vacations, and opportunities for professional development.