Automotive Service Advisor – Customer Care Champion

Holman; Centennial (CO); Vor Ort; USD 33.000 - 112.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

Employee Assistance Program

401(k) plan with Company Match

Paid Time Off

Paid Holidays, Bereavement, and Jury/D

Paid Pregnancy/Parental Leave

Paid Military Leave

Tuition Reimbursement

Zusammenfassung

Holman Honda Centennial is seeking a Service Advisor to greet customers, assess repair needs, and provide accurate estimates for repairs and maintenance. You will communicate clearly with customers to ensure satisfaction and timely completion, while understanding warranty and service policies.

The role emphasizes delivering the Holman Experience, building trust with customers, and coordinating with technicians to schedule follow-ups and service plans.

Qualifikationen

• Service Advisor experience highly preferred.
• Dealership experience preferred.
• Valid Driver's License, a clean MVR or minimal violations.

Aufgaben

• Meet & greet customers with courtesy and efficiency.
• Write up service needs and provide an accurate estimate for the dollar amount and completion time of work.
• Communicate effectively with the customer to achieve satisfactory repairs and necessary maintenance.
• Maintain knowledge of warranty and service/insurance policies.
• Keeps the customer informed and advise the prognosis of their vehicle.
• Call customers to set appointments and answer telephones in a timely manner.

Kenntnisse

Service advisory experience

Dealership experience

Valid Driver's License

Jobbeschreibung

Holman Honda Centennial is seeking a Service Advisor to greet customers, assess repair needs, and provide accurate estimates for repairs and maintenance. You will communicate clearly with customers to ensure satisfaction and timely completion, while understanding warranty and service policies.

The role emphasizes delivering the Holman Experience, building trust with customers, and coordinating with technicians to schedule follow-ups and service plans.