Automotive Service Advisor — Commission-Eligible, Elevate Customer Care

Holman Enterprises; Cary, Northern (NC, KY); Hybrid; USD 33,000 - 112,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

401(k) plan with Company Match

Paid Time Off

Paid Holidays, Bereavement, and Jury D

Job summary

Leith Volkswagen of Cary is seeking a Service Advisor to act as the liaison between technicians and parts staff, ensuring an outstanding guest experience. You will greet customers, communicate clearly about repairs, and propose necessary maintenance or warranty-covered services.

The role requires a high school diploma and at least one year in sales or a related field. It offers competitive, commission-based pay and a benefits package including health, vision, dental, life, and a 401(k) plan.

Qualifications

• High School Diploma required.
• 1 year of related sales experience or training preferred.
• Excellent reading, writing and math skills.

Responsibilities

• Greet customers with courtesy and efficiency and provide an outstanding guest experience.
• Communicate effectively with customers to explain repairs and maintenance and advise on necessary services.
• Understand warranty and service/insurance policies and coordinate with technicians and parts staff.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma

Job description

Leith Volkswagen of Cary is seeking a Service Advisor to act as the liaison between technicians and parts staff, ensuring an outstanding guest experience. You will greet customers, communicate clearly about repairs, and propose necessary maintenance or warranty-covered services.

The role requires a high school diploma and at least one year in sales or a related field. It offers competitive, commission-based pay and a benefits package including health, vision, dental, life, and a 401(k) plan.