Service Advisor - Leith Volkswagen of Cary

Holman Enterprises; Cary, Northern (NC, KY); Hybrid; USD 33,000 - 112,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

401(k) plan with Company Match

Paid Time Off

Paid Holidays, Bereavement, and Jury D

Job summary

Leith Volkswagen of Cary is seeking a Service Advisor to act as the liaison between technicians and parts staff, ensuring an outstanding guest experience. You will greet customers, communicate clearly about repairs, and propose necessary maintenance or warranty-covered services.

The role requires a high school diploma and at least one year in sales or a related field. It offers competitive, commission-based pay and a benefits package including health, vision, dental, life, and a 401(k) plan.

Qualifications

• High School Diploma required.
• 1 year of related sales experience or training preferred.
• Excellent reading, writing and math skills.

Responsibilities

• Greet customers with courtesy and efficiency and provide an outstanding guest experience.
• Communicate effectively with customers to explain repairs and maintenance and advise on necessary services.
• Understand warranty and service/insurance policies and coordinate with technicians and parts staff.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma

Job description

**Leith Volkswagen of Cary** has an outstanding opportunity for a **Service Advisor**to join their team!Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties:Ability to meet & greet customers with courtesy and efficiencyResponsible for proving an outstanding guest experience!Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.Knowledge of warranty and service/insurance policies.High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.Must have good reading, writing and math skills.Have excellent interpersonal skills and provide outstanding customer service.Ability to work retail hoursWe offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.* Health Insurance* Vision Insurance* Dental Insurance* Life and Disability Insurance* Flexible Spending and Health Savings Accounts* 401(k) plan with Company Match* Paid Time Off (PTO)* Paid Holidays, Bereavement, and Jury Duty* Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).* Misrepresent or embellish qualifications, skills, or experience* Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)At Holman, we operate according to \"The Holman Way\" by always doing what's right for our people, our customers, and the community. Since 1924, Holman has grown from a single Ford dealership in New Jersey into a global automotive leader with more than 10,000 employees across North America, the UK, and Germany. We deliver a unique range of automotive services, including industry-leading fleet management and leasing; commercial vehicle equipment manufacturing; powertrain distribution and logistics; commercial and personal insurance and risk management; venture capital funding; and automotive retail sales.Headquartered in southern New Jersey since 1924, we are looking for talented employees worldwide to join our Great Place to Work(R) corporate culture and help drive another century of success. Apply today and become part of the Holman family.