Automotive Service Advisor: Client‑Focused Growth Path

Dave Wright Nissan; Hiawatha (IA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick days

401k profit sharing

Company Christmas Party

Company golf outing

Training program

Community involvement

Résumé du poste

Dave Wright Nissan is seeking an Automotive Service Writer to serve as the interface between customers and technicians, greet customers, schedule appointments, and manage service paperwork. The role requires excellent communication, organization, and problem-solving skills, with a focus on keeping customers informed throughout repairs.

A valid driver's license is required and training is available. We offer a robust benefits package and a fast-growing team environment, with internal promotion

Qualifications

• Dependable and customer-focused individual with strong communication skills.
• Growth mindset and ability to work as part of a team.
• Excellent listening and organizational abilities.
• Demonstrated problem-solving and goal-driven performance.
• Comfortable using a tablet device and handling paperwork.

Responsabilités

• Be the interface between the customer and the technician for vehicle repairs.
• Greet customers.
• Schedule appointments.
• Complete all necessary paperwork in regards to automotive repairs.
• Keep the customer updated on the status of repairs and explain any service needed on their vehicle.
• Relay all pertinent information to the technician for completion of the work.
• Follow up with guests, management, and other departments to solve problems.

Connaissances

Dependable

Customer focus

Growth mindset

Organization

Communication

Problem solving

Goal orientation

Tablet usage

Driver's license

Description du poste

Dave Wright Nissan is seeking an Automotive Service Writer to serve as the interface between customers and technicians, greet customers, schedule appointments, and manage service paperwork. The role requires excellent communication, organization, and problem-solving skills, with a focus on keeping customers informed throughout repairs.

A valid driver's license is required and training is available. We offer a robust benefits package and a fast-growing team environment, with internal promotion