Automotive Service Advisor & Writer — Customer Care Pro

ANCIRA NISSAN; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Disability Insurance, Life Insurance,

Paid Time Off

Paid Holidays

401k with Employer Match

Employee Discounts

Employee Assistance Program

Job summary

Ancira Nissan I-10 @ Huebner Road has immediate openings for motivated and customer-focused Service Advisors to join our Service Team. In this role, you will serve as the primary point of contact for customers, delivering a high-quality service experience while building long-term relationships in a fast-paced, growth-oriented environment.

Prior Service Advisor experience is preferred; however, candidates with a background in service or hospitality who enjoy working with people and cars may also

Qualifications

• Prior Service Advisor experience preferred; hospitality or service-industry experience considered
• Must be at least 21 years of age
• Valid Texas driver's license with acceptable driving record for insurability
• Must be legally eligible to work in the United States
• Ability to pass pre-employment and random drug testing

Responsibilities

• Greet customers and manage the service intake process
• Build long-term customer relationships through exceptional communication and follow-up
• Clearly explain recommended services using dealership technology and tools
• Coordinate with technicians and service management to ensure timely and accurate repairs
• Maintain accurate repair order documentation
• Follow up with customers to ensure satisfaction and support future service needs
• Deliver service experiences aligned with Ancira Auto Group standards

Skills

Customer service

Communication

Teamwork

Attention to detail

Results driven

Sales orientation

Job description

Ancira Nissan I-10 @ Huebner Road has immediate openings for motivated and customer-focused Service Advisors to join our Service Team. In this role, you will serve as the primary point of contact for customers, delivering a high-quality service experience while building long-term relationships in a fast-paced, growth-oriented environment.

Prior Service Advisor experience is preferred; however, candidates with a background in service or hospitality who enjoy working with people and cars may also