Automotive Service Writer — Growth, Impact & Teamwork

Dave Wright Auto Group; Hiawatha (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, vision, and life

Paid holidays

Paid vacation

Paid sick days

401k profit sharing

Significant training program

Company Christmas Party

Company Golf Outing

Celebrate 3 National Holidays permonth

Community involvement opportunities

Job summary

Dave Wright Auto Group in Iowa is seeking an enthusiastic Automotive Service Writer to be the friendly liaison between customers and our service team. You will greet guests, schedule repairs, and ensure paperwork is completed accurately while communicating progress to clients.

This role requires strong communication, organization, and problem-solving skills. You will work with a tablet, coordinate with technicians, and help deliver outstanding service.

Qualifications

• Dependable and patient with customers.
• Strong communication and listening skills.
• Growth-minded with a proactive attitude.
• Excellent organizational abilities.
• Comfortable using a tablet device.
• Valid driver's license.
• Ability to meet and exceed performance goals.
• Dynamic problem-solving skills.
• Friendly, team-oriented demeanor.

Responsibilities

• Serve as the interface between customers and technicians for repairs.
• Greet customers and schedule appointments.
• Complete all paperwork related to automotive repairs.
• Keep customers updated on repair status and explain services.
• Relay information to technicians to ensure work completion.
• Follow up with guests and other departments to resolve issues.

Skills

Customer service

Communication

Problem solving

Organizational skills

Interpersonal skills

Tablet proficiency

Driver's license

Dependable

Goal-oriented

Job description

Dave Wright Auto Group in Iowa is seeking an enthusiastic Automotive Service Writer to be the friendly liaison between customers and our service team. You will greet guests, schedule repairs, and ensure paperwork is completed accurately while communicating progress to clients.

This role requires strong communication, organization, and problem-solving skills. You will work with a tablet, coordinate with technicians, and help deliver outstanding service.