Automotive Service Advisor — Career Growth & Great Benefits

C Harper Auto Group; Belle Vernon (Fayette County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Short-Term Disability Insurance

Life Insurance

Career Growth Opportunities

Job summary

C. Harper Auto Group is seeking experienced Service Advisors to join our growing team across multiple locations. As the bridge between customers and the service department, you will ensure every vehicle is serviced with care and professionalism.

We offer competitive pay plans with industry-leading salaried pay and commission structures, plus a comprehensive benefits package, a family-oriented culture, and opportunities for career advancement and training to help you excel in automotive service.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Completed training in service advisor skills, customer satisfaction, and quality control.
• Proven experience as an Automotive Service Advisor with knowledge of service processes.
• Fluent in English, with strong written and verbal skills.
• Proficient in computer use and business machines; multitasking ability.

Responsibilities

• Interact with customers to understand service needs and provide expert advice.
• Build relationships by delivering exceptional service and addressing concerns.
• Oversee quality control to ensure repairs meet high standards.
• Provide regular updates on the progress of service and answer questions.
• Promote additional services and retail promotions.
• Supervise technicians, manage parts, and ensure timely completion.
• Help develop and document procedures to enhance service consistency.
• Uphold professional image and ethical business practices.

Skills

Customer service

Communication

Attention to detail

Problem solving

Multitasking

Team orientation

Education

High school diploma or equivalent

Tools

Computer use

Business machines

Job description

C. Harper Auto Group is seeking experienced Service Advisors to join our growing team across multiple locations. As the bridge between customers and the service department, you will ensure every vehicle is serviced with care and professionalism.

We offer competitive pay plans with industry-leading salaried pay and commission structures, plus a comprehensive benefits package, a family-oriented culture, and opportunities for career advancement and training to help you excel in automotive service.