Auto Service Advisor - Customer Experience Expert

C. Harper Auto Group; Vernon (Wyoming County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Insurance options

401(k)

Paid time off

Disability insurance

Life insurance

Career growth

Job summary

C. Harper Auto Group in the Greater Pittsburgh Area is seeking a seasoned Service Advisor who can deliver exceptional customer service and apply automotive expertise from the moment a customer arrives until the vehicle is returned.

You’ll greet customers, assess service needs, and ensure a transparent, trustworthy experience. Join a family-owned business with four decades of history, offering competitive pay, benefits, and opportunities for career growth while promoting integrity and quality in

Qualifications

• A high school diploma or equivalent.
• A valid driver’s license with a clean record.
• Accredited training in service advisor skills, customer satisfaction, and quality control.
• Proven experience as an Automotive Service Advisor.
• Fluency in English and strong communication skills.
• Proficiency with computers and multitasking in a dynamic environment.
• A passion for customer service and attention to detail.

Responsibilities

• Greet customers and identify their vehicle service needs.
• Build strong relationships by addressing concerns and providing expert guidance.
• Oversee quality control to ensure service excellence.
• Communicate updates to customers regarding vehicle status.
• Promote additional services and retail opportunities.
• Coordinate with technicians for timely and accurate service completion.
• Uphold ethical business practices and a professional image.

Skills

Automotive Service Advisor experience

Customer service excellence

English fluency

Computer proficiency

Education

High school diploma or equivalent

Job description

C. Harper Auto Group in the Greater Pittsburgh Area is seeking a seasoned Service Advisor who can deliver exceptional customer service and apply automotive expertise from the moment a customer arrives until the vehicle is returned.

You’ll greet customers, assess service needs, and ensure a transparent, trustworthy experience. Join a family-owned business with four decades of history, offering competitive pay, benefits, and opportunities for career growth while promoting integrity and quality in