Automotive Service Advisor | Career Growth & Benefits

Uftring Chevrolet, Inc.; Pekin (IL); Hybrid; USD 54.000 - 66.000; Vollzeit

Benefits dieser Stelle

Career progression

Paid time off

Medical, dental, vision insurance

401(k) Plan with company participation

Employee vehicle/service discounts

Zusammenfassung

Uftring Auto Group in Pekin, IL, is hiring for a Service Advisor to be the link between customers and the service department. You will communicate with customers, schedule appointments, document services and follow up on status, with pay based on experience and an expected yearly salary of $60,000.

The role requires strong communication, listening skills, and knowledge of automotive operations; a valid IL driver's license is essential.

Qualifikationen

• Knowledge of automotive operations and telephone techniques.
• Excellent communication and listening skills.
• Organized and accurate in documenting services and payments.
• Sales experience is preferred; customer service experience is a plus.
• Must have a valid IL driver’s license with an acceptable driving record.

Aufgaben

• Communicating with customers - explaining repairs, answering questions, and providing estimates.
• Scheduling appointments - working with customers to prioritize repairs and schedule service times.
• Documenting services – recording all services that were approved or declined.
• Processing payments – handling orders, invoices, and payments.
• Following up with customers – keeping customers updated on the status of their vehicles.
• Responsible for quality control - ensuring that the work is completed as requested.

Kenntnisse

Sales experience

Customer service experience

Communication skills

Listening skills

Organization

Automotive knowledge

Valid IL driver's license

Jobbeschreibung

Uftring Auto Group in Pekin, IL, is hiring for a Service Advisor to be the link between customers and the service department. You will communicate with customers, schedule appointments, document services and follow up on status, with pay based on experience and an expected yearly salary of $60,000.

The role requires strong communication, listening skills, and knowledge of automotive operations; a valid IL driver's license is essential.