Automotive Service Advisor — Growth, PTO & Benefits

Uftring Weston Chevrolet Cadillac; Pekin (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Teladoc

401(k) Plan

Paid time off

Career advancement

Employee discounts

Job summary

Uftring Auto Group in Pekin, IL is seeking a Service Advisor to bridge customers and the service department. You will communicate with customers, schedule appointments, and document services to ensure work is completed correctly.

The role offers a base salary of $60,000 per year, with benefits and opportunities for advancement. A neat, professional appearance and a valid IL driver’s license are required.

Qualifications

• Customer service and communication abilities are essential.
• Excellent listening and organizational skills required.
• Knowledge of automotive operations is helpful.
• Neat, professional appearance.
• Must possess a valid IL driver's license with a clean driving record.

Responsibilities

• Communicating with customers - explaining repairs, answering questions, and providing estimates.
• Scheduling appointments - prioritizing repairs and service times.
• Documenting services – recording all services that were approved or declined.
• Processing payments – handling orders, invoices, and payments.
• Following up with customers – keeping customers updated on the status of their vehicles.
• Responsible for quality control - ensuring that the work is completed as requested.

Skills

Customer service

Listening skills

Communication skills

Sales experience

Organized

Valid IL driver's license

Job description

Uftring Auto Group in Pekin, IL is seeking a Service Advisor to bridge customers and the service department. You will communicate with customers, schedule appointments, and document services to ensure work is completed correctly.

The role offers a base salary of $60,000 per year, with benefits and opportunities for advancement. A neat, professional appearance and a valid IL driver’s license are required.